77 bat Privacy Policy

77 bat collects various types of information to operate its services. This information falls into two main categories: information you provide directly and information collected automatically.

1.1 Personal Identification Information

• Full name and date of birth (for age verification)
• National ID number or passport details (for identity confirmation)
• Mobile number and email address
• Current residential address
• Bank account or mobile financial service (bKash, Nagad, Rocket, Upay) details

1.2 Activity-Related Information

• Login times, betting history, and transaction details
• Deposit and withdrawal amounts and times
• Game preferences and playing patterns
• Records of conversations with customer support

1.3 Technical Information

• IP address, browser type, and operating system
• Device identifier numbers
• Access times and page view logs

77 bat collects user information in the following ways:

2.1 Registration and Account Management

When you open an account on 77 bat, you provide your personal information directly. All information submitted during the registration process is collected.

2.2 Transaction Processing

Payment-related information is recorded automatically during deposits and withdrawals. This information is used to ensure financial security.

2.3 Cookies and Automated Tracking

Technical information is collected automatically when you visit our website. See Section 6 (Cookies Policy) for details.

2.4 Customer Support

When you contact us for support via live chat or email, a record of that conversation is retained.

77 bat uses collected information only for lawful and specific purposes. The main reasons for using information are outlined below:

3.1 Service Delivery and Operations

• Creating, verifying, and keeping accounts active
• Processing deposits and withdrawals
• Determining eligibility for bonuses and promotions
• Determining VIP program tier and issuing rewards

3.2 Security and Fraud Prevention

• Detecting unauthorized access and suspicious activity
• Preventing a single person from holding multiple accounts
• Ensuring the security of financial transactions

3.3 Communication and Customer Support

• Sending account-related notifications
• Resolving customer issues and answering queries
• Informing you about relevant offers and updates (if you have given consent)

3.4 Responsible Gaming

By analysing your playing patterns, we can provide support when needed in line with our responsible gaming guidelines. This includes setting limits and the option to take a voluntary break.

3.5 Legal Obligations

Retaining certain information is mandatory in order to comply with applicable laws and regulations.

77 bat never sells your personal information to third parties. However, limited information may be shared in the specific circumstances below:

4.1 Service Provider Partners

Only the minimum necessary information is shared with trusted partner organisations for payment processing (such as bKash, Nagad, Rocket, Upay) and technical support. These organisations are bound by confidentiality agreements with us and may not use the information they receive for their own purposes.

4.2 Legal Obligations

Information may be disclosed to comply with a court order, a lawful request from a law enforcement agency, or a legal obligation. In such situations, 77 bat will not disclose any information beyond what is legally required.

4.3 Fraud Prevention

Relevant authorities may be provided with necessary information in cases of serious fraud, illegal activity, or risk of harm to other users.

77 bat has implemented industry-standard technical and administrative measures to protect your information.

5.1 Technical Security

• SSL encryption: all data transmitted through the website and mobile app travels over encrypted connections
• Stored data is kept in an encrypted state
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems remain active

5.2 Administrative Security

• Only authorised staff may access sensitive information
• All staff are required to follow data confidentiality policies
• Access logs are retained and reviewed regularly

5.3 Data Retention Period

Information is retained while an account is active and, after closure, for a defined period as required by legal obligations. After that period, information is securely deleted or anonymised.

The 77 bat website and mobile platform use cookies to improve your experience. Cookies are small text files stored on your device.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and core website functionality. Disabling them will prevent the platform from working properly.

6.2 Functional Cookies

These cookies are used to remember your preferred language, game category, and other settings.

6.3 Analytical Cookies

These cookies collect information to help us understand how users interact with the platform. This information is used solely for statistical purposes.

6.4 Cookie Control

You can control or delete most cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features of the platform.

As a 77 bat user, you have the rights described below regarding your own information. To exercise these rights, contact our support team.

7.1 Right to Know

You can find out what information we hold about you, why we hold it, and for how long.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you can request a correction. Some information can be updated directly from your account settings.

7.3 Right to Deletion

You can request the deletion of information that is not subject to legal retention requirements. However, full deletion may not be possible if your account is active or transactions are ongoing.

7.4 Right to Object to Processing

You can object to marketing communications or certain types of data processing. We will handle such requests in a timely manner.

7.5 Right to Data Portability

You can request a structured copy of your own data. Fulfilling this request may take up to 15 working days.

77 bat is strictly for individuals aged 21 and above. Our platform is not intended for minors in any way, and we do not knowingly collect information from anyone under 21.

We verify age at the time of registration. If it becomes known that a user is under 21, that account will be closed immediately and the collected information will be deleted.

If you believe someone you know who is a minor is using our platform, please notify our support team immediately.

The 77 bat platform integrates third-party services such as payment processors and game providers. These services have their own privacy policies, which 77 bat does not control.

When you use these integrated services — for example, making a deposit via bKash or Nagad — the privacy policy of that respective organisation applies to that transaction. We recommend that you read those policies as well.

77 bat is not responsible for how your information is used by third-party services.

77 bat may update this privacy policy from time to time. The policy may be revised if the scope of services expands, legal changes occur, or changes are made to our operations.

If any significant changes are made, we will send you a notification via your registered email or through the platform. Continuing to use the platform after the changes will be considered as your acceptance of the new policy.

The date of each update is noted at the top of the page. We recommend that you review this policy regularly. Answers to many common questions can be found on our FAQ page.